Livraison

Free shipping to Belgium, France, Germany, Italy, Luxembourg, Netherlands, Monaco, Vatican City from €50. 

Free shipping to the United Kingdom, Croatia, Switzerland, Turkey from €100.

Free shipping to the rest of EU as from €150.

General information

from our belgian warehouse.

All deliveries require a signature upon receipt.

The responsibility for the purchased goods passes to you upon signature for reception. Note that if you are not the receiver –for example in case of gifts- the person signing off for reception takes responsibility for the purchased goods. We encourage you to read our policy concerning returns and guarantees.

We are unable to redirect shippings once orders have been dispatched.

A tracking code is included in your order shipping confirmation e-mail. However, should you not have received/found a tracking code please send your request to [email protected]. Be sure to include your order number and personal information, as such you’ll enable us to process your request efficiently.

Shipping timeframe

Your orders are processed and dispatched between Monday and Friday, excluding (belgian) bank Holidays. We are committed to process your orders within the smallest time frame possible (max. 72 hours excluding weekends).

 cannot be held responsible for any delays due to payment controls or customs requirements.

Standard delivery times set forth by Bpost :

Region/country

Delivery time frame

Belgium

Europe (EU)

USA + Canada

Rest of the World

 +24 hours

2-5 days

3-7 days

3-15 days

* Note that these are guidelines only and start from the moment of dispatch from our warehouse.

** The moment of dispatch from our warehouse is equal to the following status in the Bpost tracking system: "Item accepted in network"; "Envoi accepté dans le réseau"; "Zending aangenomen in netwerk"; "Sendung erhalten im Netzwerk"

Shipping costs

Shipping costs ares added during the check out process .

Our prices exclude: import rights, tariffs, taxes and any other custom or import related costs, which are at the buyers discretion.

Free shipping to Belgium, France, Germany, Italy, Luxembourg, Netherlands, Monaco, Vatican City as from €50.

Free shipping to the the United Kingdom, Croatia, Switzerland, Turkey from €100.

Free shipping to the rest of Europe from €150

Free shipping outside Europe from €200

If you have any question do not hesitate to contact us at following email address [email protected]